Funpass Terms & Conditions
PETER PIPER PIZZA IS PROUD TO OFFER ITS GUESTS ITS FUNPASS SYSTEM (“FUNPASS”) THAT ALLOWS YOU TO PLAY GAMES AT PARTICIPATING PETER PIPER PIZZA LOCATIONS IN THE UNITED STATES (“PARTICIPATING LOCATION(S)”).
These terms and conditions (the “Terms & Conditions”) govern all funpass cards and their use. funpass, including all administration related thereto, is provided by Peter Piper, LLC, or its affiliates, parents, or subsidiary companies (collectively “Peter Piper Pizza,” “we,” “us,” “our,” “ours”). By purchasing, recharging, or using funpass, you agree to be legally bound by these Terms & Conditions, and your use shall be subject to these Terms & Conditions, as they may be amended from time to time, without further notice to you. You can also obtain the latest version of these Terms & Conditions at the cash register at participating locations.
General Information
A funpass is a card with a radio frequency identification chip which, depending on the price of the game, can activate the selected game inside Peter Piper Pizza. Each game located at Participating Locations requires a specified number of Play Points remaining on the funpass to play the Game(s). The Play Points required to play each Game will be displayed on the card reader located on each Game.
The funpass can be used only at Participating Locations.
PETER PIPER PIZZA IS NOT RESPONSIBLE FOR LOST, STOLEN OR DAMAGED FUNPASS CARD CONTAINING PLAY POINTS.
ANY RESALE OR OTHER TRANSFER OF A FUNPASS FOR CONSIDERATION WILL RENDER THE FUNPASS AND ASSOCIATED PLAY POINTS BALANCES VOID AND SUBJECT TO CANCELLATION.
YOUR FUNPASS IS NON-REFUNDABLE AND WILL NOT, UNDER ANY CIRCUMSTANCES, BE REDEEMED FOR CASH, EXCEPT WHERE REQUIRED BY LAW.
Peter Piper Pizza’s reserves the right not to accept a funpass or otherwise limit use of the funpass if it believes the use is unauthorized, fraudulent or otherwise unlawful or violates these Terms & Conditions.
You will not be sent statements of itemized transactions involving your funpass.
Purchasing a funpass
Purchasing funpass requires an activation fee of US$2 per funpass card.
You can obtain a funpass in three ways (note that all sales and use tax is included in your funpass purchase):
- funpass Kiosk. You may purchase funpass by simply following the on-screen prompts at the kiosk.
- At the Cashier Register. You may purchase a funpass by either a credit card, Peter Piper Pizza gift card or cash from authorized Peter Piper Pizza employees, including but not limited to Cashier or Manager (collectively, “Authorized Employee(s)”); or
- Reserved Birthday Party. funpass is included in the price of a Birthday Party package for reserved children.
funpass Bands
We offer funpass bands they work just like the funpass cards but you wear them on your wrist. After the initial purchase you will be able to add Play Points to the funpass bands, in accordance with, and subject to, these terms and conditions.
VIP Play Bands
These bands are awarded as prizes or as gifts. Recipient may not sell, transfer, or assign the VIP Play Band or the play points associated therewith to another person or entity, or to a funpass card(s) or band(s). Any violation of these terms or the other funpass terms and conditions shall result in immediate deactivation of the VIP Play Band and any play points associated therewith.
Agreement to Contact Us
We are eager to offer the best customer experience possible. Please contact our Guest Relations team prior to contacting your credit card issuer to allow us to resolve any issues or concerns related to your funpass purchase. You can reach us by email at [email protected] or (480)609-6400. We are available from Monday – Friday 8 a.m. – 5 p.m. CST. Expect a 72-hour response time for email inquiries.
Playing a Coin Action Game
Coin action Games (e.g., Smokin’ Token) can be played by tapping your funpass on the Game’s card reader. If you purchased Play Points, the requisite points will be deducted from your card and a token will be dispensed from the Game so you can play the Game.
Play Points do not expire
The Play Points you purchase do not expire, are not subject to a maintenance fee and are stored on your funpass.
Combining Play Points from Multiple funpass Cards
You may combine Play Points from any number of funpass cards onto one funpass. The funpass card used to transfer Play Points to another funpass will contain a zero balance after the transfer but will remain active to allow for additional recharges with no additional fee.
Checking Your Play Points Balance
Your Play Points balance displayed at each Game only shows your Play Points balance for the Play Points type used and may not reflect your entire Play Points balance on your funpass.
You may check your Play Points balances by going to an Authorized Employee, kiosks throughout Participating Locations or on the funpass page on our website.
When the display window at the Game reads “Low Balance,” this means that the Game costs more Play Points than remain on your funpass; however, you may have enough Play Points to play another Game that requires fewer Play Points to play. If you do not have enough Play Points on your funpass to play any Game on the Game List provided, you can recharge your funpass or transfer the remaining balance to another funpass.
E-Tickets
The tickets you win by playing ticket dispensing games will automatically be added to the funpass card or band used to play those games (“E-Tickets”). You simply take your funpass card or band to the Merchandise Counter to redeem for prizes. Based on pricing and availability of merchandise in the Merchandise Counter at Participating Locations, you may not have enough E-Tickets to redeem for any item. You may also have E-Tickets remaining after redeeming for prize(s) from the Merchandise Counter that are insufficient to purchase additional items. Your unredeemed E-Tickets never expire and may be saved for future use. E-Tickets do not have a cash value and may not be refunded or exchanged for cash, nor are they transferable. E-Tickets have no maintenance fee and can be used at any Participating Location; however, they are not valid in the online store.
Cancellation
Peter Piper Pizza may suspend or terminate your funpass and revoke or limit any or all of the rights and privileges granted to you at any time without notice, liability, reimbursement or compensation. Termination may result from your fraudulent or unauthorized use of the funpass or violation of these Terms & Conditions. If we terminate your card with cause, all Play Points will be voided and may not be used. You will receive no compensation from us for voided Play Points. If we terminate your funpass without cause, we will refund or issue store credits equal to the balance of Play Points purchased/held in your funpass account less any amounts that you may owe Peter Piper Pizza.
Billing Errors and Corrections
We reserve the right to correct the balance of your funpass if we believe that an error has occurred. If you have questions regarding your transaction history, or if you dispute any transaction or correction that has been assessed against your funpass, please call Guest Relations at 1-888-778-7193, Monday – Friday from 8 a.m. to 5 p.m. CST, or online on our contact us page.
Choice of Law
These Terms & Conditions and your use of a funpass shall be governed by and construed in accordance with the laws of the State of Texas notwithstanding any conflict of law rules.
Arbitration Rights/Waiver of Rights
Any dispute or claim made by you against us (or against any of our subsidiary, parent or affiliate companies) arising out of or relating to these Terms & Conditions or your use of your funpass (whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory) will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under the AAA Commercial Rules and Consumer Related Supplementary Procedures (except that Rule C-4 related to the appointment of an arbitrator will not apply and the arbitrator will be chosen under Rule R-11) before one (1) neutral arbitrator licensed to practice law for at least fifteen (15) years at the AAA offices nearest the location where you purchased your funpass, except that (a) you may take claims to small claims court if they qualify for hearing by such a court, or (b) you or we may choose to pursue claims in court if the claims relate solely to the collection of any debts you owe to us. However, all claims (including those claims that are subject to arbitration and those claims that can be prosecuted in a court of law and regardless of whether the claim is brought in an arbitration or in a court of law) must be brought on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding, and you hereby waive any claims for punitive damages and any right to pursue claims on a class or representative basis.
